Do you employ the crew that shows up?
No — we're a matching service. Whoever visits your Ann Arbor property is an independent provider, not our employee.
Will a provider always be available?
Availability, pricing, and service radius all vary provider to provider around Washtenaw County — nothing here is promised.
Can I just send photos for a diagnosis?
Photos help document what you're seeing, but glacial till sites often hide the real cause below grade, so an in-person look usually matters.
Is it worth getting more than one proposal?
For anything short of an emergency, yes — comparing two or three written scopes on an Ann Arbor project tends to surface real differences in materials and testing.
Whose job is it to check the license and coverage?
That responsibility sits with you, the homeowner — verify credentials, permits, scope, and warranty terms before authorizing any work.